Cloud-based phone systems are growing more and more popular. Simply put, cloud-based phone systems are software-based phone systems that store and transfer voice and data on a server that is accessed via the Internet. As such, these systems do not require on-premises hardware or equipment. Additionally, these phone systems are able to fit users with standard functions—the ability to deliver calls over the Internet, route inbound calls correctly, etc.—as well as include extensive VoIP features such as call recording, voice mail transcription, virtual numbers and more.
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"CLOUD-BASED PHONE SYSTEMS WHY YOU NEED ONE & HOW TO GET ONE"

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