The TA Managed Services Platform

Get the most out of your technology with proactive support

We’ll fix your network problems and eliminate cyberthreats before they cause bigger issues

Our Managed Services Plans have been designed to meet all aspects of your IT needs. Providing as much into one package as possible is no easy task. However, with our three yaers of coverage, we are confident you will find our Managed Service packages to be the perfect solution for a complete IT support program. Our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. In fact, our Managed Services IT Maintenance & Support Plan program is based on a fixed fee approach to managing technology issues; replacing a primarily hourly pay-as-you-go model, where the more problems you have the more you pay.

Our Managed Services Plans

Services

Platinum

Per User/Month

Gold

Per User/Month

Silver

Per User/Month

On-Site Maintenance

Help Desk

Microsoft Patch Management

Online Support Portal (Monitor Support Tickets)

Add and Remove Users from Server

24/7/365 Monitoring

Real-time Anti-Virus Protection

Real-time Anti-Malware Protection

Vendor Liaison

Warranty Management

License Management

Hardware Procurement

Asset Management

VPN Management

Workstation Upgrades

Server Upgrades

Remote Access

Remote Support

Mail Archiving

Content Filtering (SPAM protection)

Office 365 Hosted Exchange

MS Office 365 Suite

Compliance Reports (WISPs) For:

  • MA Personal Data Breach Laws (201-CMR-17)
  • HIPAA (Health Insurance Portable Accountability Act)
  • PCI (Payment Card Industry)
  • European Union - GDPR

Security Tests and Audits

Written Business Plans:

  • Business Continuity Plan
  • Business Disaster Recovery Plan
  • Acceptable Use Policy